dependant on age and experience
Knights Care, Leek
Business and Administration
You will learn all aspects of office management and reception work and in time will be able to take personal ownership of these important home functions.
From dealing with enquiries to filing and administration of documentation, management of cash and basic accounts, from dealing with sensitive information to greeting visitors and offering a professional welcome to a very wide range of guests.
You will also learn and utilise marketing skills, including the use of social media, creating and presenting written materials, offering visitors ’show rounds’, potentially negotiating fee rates, representing the home at shows and exhibitions, networking, with and forging far reaching relationships with the local community and organisations and using your own skills to identify and maximise both marketing and sales opportunities
Record keeping, patience, a sense of humour and a passion for teamwork are all required skills.
And…you must love working with all manner of people in sometimes challenging emotional situations…
Our residents’ day to day lives and wellbeing, and happiness, partly rest on YOU!