Course Duration
-
Location
Off Site
Course Cost
£ -
Do I have to pay this fee? These courses receive government funding and are therefore FREE to all learners who are aged 19+, living in England and an EU resident for at least 3 years (subject to an eligibility check).
Course Code
DL4039
Start Date
-
Start Time
-
Day
-

Course Summary


Unit 01 - Contributing to a positive and safe working environment
This unit aims to provide learners with an understanding of how organisational policies and procedures can contribute to creating a positive and safe working environment, in addition to understanding their own responsibilities and limitations. The learner will also have an understanding of risk assessment and how to promote a positive and supportive workplace culture.

Unit 02 - Violence in the workplace
The aim of this unit is to provide learners with an understanding of workplace violence. Learners will understand the possible causes of violence in the workplace, how to reduce the risk of workplace violence and reporting procedures to follow when workplace violence occurs.

Unit 03 - Understanding aggression, bullying and harassment in the workplace
The aim of this unit is to provide the learner with an understanding of aggressive behaviour, bullying and harassment in the workplace. The aims of this unit are to provide the learner with an understanding of aggressive behaviour, techniques to de-escalate such behaviour and outline the impact that aggressive communications can have on the workplace.

Unit 04 - Understand equality, diversity and inclusion in the workplace
The aim of this unit is for the learner to develop an understanding of equality, diversity and inclusion in the workplace. This will include current workplace legislation and how individual rights are protected.

Course Requirements

Entry Requirements

* You must be aged 19+
* You must live in England (not available to people living in Ireland, Scotland or Wales)
* You must have been an EU resident for at least 3 years
* No qualifications are necessary for you to start the course.
All learners are subject to an eligibility check before you can start the course. You may be required to forward information to us about your current employment or income/benefit status to allow you to get started.

How Is It Assessed

Assessment is based on answering questions either online or by completing a paper-based question/answer paper.

How Is It Taught

As you work through the learning materials, you will have the support of a knowledgeable assessor/tutor who will give you support, advice and guidance on the course content as well as providing robust feedback on the work you complete. This course consists of 2 assessments to be completed 4 weeks apart. Upon successful completion of the course, you will be awarded the CACHE Level 2 Certificate Understanding Workplace Violence and Harassment.

What Could I do Next

After completing a distance learning qualification and receiving confirmation from your assessor that the course has been achieved, you are able to enrol on another distance learning qualification.

What Else Do I Need To Know

The assessments are divided into units and submission of answers is per unit. Support is available from your assessor throughout the course and after the completion of each unit when the assessor will assess the answers provided and provide written feedback.

Entry Requirements

* You must be aged 19+
* You must live in England (not available to people living in Ireland, Scotland or Wales)
* You must have been an EU resident for at least 3 years
* No qualifications are necessary for you to start the course.
All learners are subject to an eligibility check before you can start the course. You may be required to forward information to us about your current employment or income/benefit status to allow you to get started.

How Is It Assessed

Assessment is based on answering questions either online or by completing a paper-based question/answer paper.

How Is It Taught

As you work through the learning materials, you will have the support of a knowledgeable assessor/tutor who will give you support, advice and guidance on the course content as well as providing robust feedback on the work you complete. This course consists of 2 assessments to be completed 4 weeks apart. Upon successful completion of the course, you will be awarded the CACHE Level 2 Certificate Understanding Workplace Violence and Harassment.

What Could I do Next

After completing a distance learning qualification and receiving confirmation from your assessor that the course has been achieved, you are able to enrol on another distance learning qualification.

What Else Do I Need To Know

The assessments are divided into units and submission of answers is per unit. Support is available from your assessor throughout the course and after the completion of each unit when the assessor will assess the answers provided and provide written feedback.

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