BTEC E3 Ext Cert in Business & Finance
What is this course about?
This course covers understanding the business of retail, customer service skills, team work skills, understanding the retail selling process, looking after customers in a retail environment, skills for shopping and handling stock in a retail environment.
Entry 2-Entry 3 depending upon the level undertaking. Level 1 in Maths and English (however these can be developed if necessary).
How is it taught
Through a combination of direct study, promotion of work experience and volunteering, homework and self directed study.
How will I be assessed?
This course is assessed through portfolios and completion of assessment booklets.
What else do I need to know?
This course is for those who work or have a desire to work within a retail establishment. It will give you an underpinning knowledge for the process required to successfully maintain a retail business position.
What could I do next?
Further courses in retail, business studies, customer service, warehousing and production at Level 1 or Level 2.