What is this course about?

The qualification aims to meet the needs of learners who work or want to work in the cleaning sector by providing the underpinning knowledge of essential cleaning principles.
Start: Available throughout the year.

How is it taught?

As you work through the learning materials you will have the support of a knowledgeable assessor/tutor who will give you support, advice and guidance on the course content as well as providing robust feedback on the work you complete. Upon successful completion of the course you will be awarded the NCFE Level 2 Certificate.

What else do I need to know?

The course includes the following units: Unit 1: Dealing with routine and non-routine waste. In this unit learners will understand how to handle, deal with and transfer routine and non-routine waste. Unit 2: Health and safety for the cleaning and support services industry. In this unit learners will gain an understanding of health and safety legislation and how to work safely. Unit 3: Working with customers and others in the cleaning and support services industry. This unit is about communicating politely and effectively with customers and working with others when performing cleaning tasks. Unit 9: Cleaning of interiors and washrooms. This unit requires learners to be able to work efficiently, carry out the necessary cleaning checks including assessing the areas to be cleaned and selecting the most suitable tools and equipment for the tasks.

What could I do next?

Other related courses.
Course Code


  •  20 weeks

Distance Learning



Fee Code: L

These courses receive government funding, and some learners will be eligible for FREE tuition if you meet specific criteria. Some ‘L’ code courses from Level 2 upwards may also have an Advanced Learning Loan available for most learners aged 19 and over. See here for more information about the criteria for free tuition and here for Advanced Learning Loans.

* Please note that fees shown are for 1 year only. If course is longer than 1 year/38 weeks, then additional fees will apply.