Customer Service for Health and Social Care Settings Level 2 Certificate
What is this course about?
This qualification is designed to enhance your understanding of customer service in the health and social care sector. You will look into internal and external customers and their needs. You will also review the importance of effective communication and teamwork in health and social care settings.
How is it taught
This is a distance learning qualification.
How will I be assessed?
As you work through the learning materials you will have the support of a knowledgeable assessor/tutor who will give you support, advice and guidance on the course content as well as providing robust feedback on the work you complete. Upon successful completion of the course you will be awarded the CACHE Level 2 Certificate in Customer Service in Health & Social Care.
What could I do next?
Other distance learning qualifications or health related part time courses.