What is this course about?

Care workers play a key role in ensuring that their residents/patients are treated with a friendly and caring approach. This course ensures that individuals understand their role in person-centred thinking, planning and reviews when supporting residents/patients. The course covers: Understand the principles and practice of person-centred thinking, planning and reviews. Understand the issues around the storage and sharing of information. Understand the implementation of care plans and how to evaluate plans and processes. Improve customer service by highlighting good problem-solving techniques. Identifying who should be involved in the care planning process and the person-centred care planning process.
Start: Available throughout the year.

How is it taught?

This course is taught via distance learning. Alongside the learning materials, you will have the support of a knowledgeable assessor/tutor who will give you advice and guidance on the course content as well as providing robust feedback on the work you complete.

What else do I need to know?

There is no need to formally attend college, meaning that you can learn in your own time. You will further your personal and professional development and achieve a nationally recognised Level 2 qualification.

What could I do next?

Other distance learning courses or care-related qualifications.
Course Code


  •  20 weeks

Distance Learning



Fee Code: L

These courses receive government funding, and some learners will be eligible for FREE tuition if you meet specific criteria. Some ‘L’ code courses from Level 2 upwards may also have an Advanced Learning Loan available for most learners aged 19 and over. See here for more information about the criteria for free tuition and here for Advanced Learning Loans.

* Please note that fees shown are for 1 year only. If course is longer than 1 year/38 weeks, then additional fees will apply.