What is this course about?

This qualification is designed to increase your awareness and understanding of behaviour that challenges and its effects, enabling you to respond effectively to signs and symptoms. You will identify different types of challenging behaviour, investigate underlying issues and possible reasons behind the behaviour. You will understand the impact of this behaviour on the individual and others and also how it may affect you. You will look into strategies for dealing with behaviour that challenges and legislation surrounding the individuals? rights. You will look into the management of behaviour and communication, whilst upholding the dignity and safeguarding of the individual.
Start: Available throughout the year.

How is it taught?

As you work through the learning materials, you will have the support of a knowledgeable assessor/tutor who will give you support, advice and guidance on the course content as well as providing robust feedback on the work you complete. This course consists of 2 assessments to be completed 4 weeks apart. Upon successful completion of the course, you will be awarded the CACHE Level 2 Certificate in Understanding Behaviour that Challenges.

What else do I need to know?

The course includes: Unit 1: Understand behaviour that challenges. In this unit learners will gain an understanding of how behaviour can be perceived as challenging. They will investigate the underlying issues that affect behaviour and the impact it can have on others. Unit 2: Understand how to support positive behaviour. In this unit learners will gain an understanding of how to identify behavioural changes and triggers that may escalate behaviour. They will then investigate how strategies and support plans can promote positive behaviour. Legislation that protects the rights of the individual will also be investigated. Unit 3: Understand the importance of effective communication and the management of behaviour that challenges. In this unit learners will gain an understanding of the impact communication can have on the management of behaviour that challenges. They will investigate the role of positive reinforcement and techniques to de-escalate behaviour. They will also gain an understanding of referral services available to support themselves and the individual. Unit 4: Understand the role of reflection and support for those involved in incidents of behaviour that challenges. In this unit learners will gain an understanding of the importance of reflection following an incident of behaviour that challenges. They?ll understand the consequences of their actions and how to maintain their own wellbeing.

What could I do next?

Other distance learning courses or health related part time qualifications.
Course Code


  •  20 weeks

Distance Learning



Fee Code: L

These courses receive government funding, and some learners will be eligible for FREE tuition if you meet specific criteria. Some ‘L’ code courses from Level 2 upwards may also have an Advanced Learning Loan available for most learners aged 19 and over. See here for more information about the criteria for free tuition and here for Advanced Learning Loans.

* Please note that fees shown are for 1 year only. If course is longer than 1 year/38 weeks, then additional fees will apply.