Understanding Workplace Violence and Harassment Level 2 Certificate

What is this course about?

Unit 01 – Contributing to a positive and safe working environment
This unit aims to provide learners with an understanding of how organisational policies and procedures can contribute to creating a positive and safe working environment, in addition to understanding their own responsibilities and limitations. The learner will also have an understanding of risk assessment and how to promote a positive and supportive workplace culture.

Unit 02 – Violence in the workplace
The aim of this unit is to provide learners with an understanding of workplace violence. Learners will understand the possible causes of violence in the workplace, how to reduce the risk of workplace violence and reporting procedures to follow when workplace violence occurs.

Unit 03 – Understanding aggression, bullying and harassment in the workplace
The aim of this unit is to provide the learner with an understanding of aggressive behaviour, bullying and harassment in the workplace. The aims of this unit are to provide the learner with an understanding of aggressive behaviour, techniques to de-escalate such behaviour and outline the impact that aggressive communications can have on the workplace.

Unit 04 – Understand equality, diversity and inclusion in the workplace
The aim of this unit is for the learner to develop an understanding of equality, diversity and inclusion in the workplace. This will include current workplace legislation and how individual rights are protected.

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Understanding Workplace Violence and Harassment Level 2 Certificate

Start: Available throughout the year.

How is it taught

As you work through the learning materials, you will have the support of a knowledgeable assessor/tutor who will give you support, advice and guidance on the course content as well as providing robust feedback on the work you complete. This course consists of 2 assessments to be completed 4 weeks apart. Upon successful completion of the course, you will be awarded the CACHE Level 2 Certificate Understanding Workplace Violence and Harassment.

How will I be assessed?

As you work through the learning materials, you will have the support of a knowledgeable assessor/tutor who will give you support, advice and guidance on the course content as well as providing robust feedback on the work you complete. This course consists of 2 assessments to be completed 4 weeks apart. Upon successful completion of the course, you will be awarded the CACHE Level 2 Certificate Understanding Workplace Violence and Harassment.

What else do I need to know?


Unit 01 – Contributing to a positive and safe working environment This unit aims to provide learners with an understanding of how organisational policies and procedures can contribute to creating a positive and safe working environment, in addition to understanding their own responsibilities and limitations. The learner will also have an understanding of risk assessment and how to promote a positive and supportive workplace culture. Unit 02 – Violence in the workplace The aim of this unit is to provide learners with an understanding of workplace violence. Learners will understand the possible causes of violence in the workplace, how to reduce the risk of workplace violence and reporting procedures to follow when workplace violence occurs. Unit 03 – Understanding aggression, bullying and harassment in the workplace The aim of this unit is to provide the learner with an understanding of aggressive behaviour, bullying and harassment in the workplace. The aims of this unit are to provide the learner with an understanding of aggressive behaviour, techniques to de-escalate such behaviour and outline the impact that aggressive communications can have on the workplace. Unit 04 – Understand equality, diversity and inclusion in the workplace The aim of this unit is for the learner to develop an understanding of equality, diversity and inclusion in the workplace. This will include current workplace legislation and how individual rights are protected.

What could I do next?


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