Standard Level 3 in Team Leader / Supervisor (Starts Throughout the Year)

Course Summary

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. You would provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. Typical job roles might include: Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.

If you do not already hold GCSE maths and English at Grades A*-C or 4-9, then you will need to achieve these (or Functional Skills at Level 2) before the Apprenticeship can be awarded.